If your F&I department keeps missing the mark on the latest trends, it's time to get some help.
F&I solutions are abundant, and there are many ways to learn. We have found that one of the best strategies in our industry is to have one of our F&I experts come on-site and work one-on-one with your F&I department to get them out of their rut.
Comprehensive In-Dealership Training
After an F&I expert analyzes your staff, they'll move on to training them on-site. Training at this level is imperative because the trainers demonstrate how the right techniques work in real situations.
Demonstrating F&I products can also show you what's available and how a typical customer might react to the options.
Why Hands-On Training is Better
One of the best ways to learn something is to apply it in the real world. When you have a trainer on-site who can view what your F&I staff is doing right and doing wrong, we can inspect, inform, and correct.
As a dealership leader we know your time is limited and you may be too busy to monitor your team as often as you would like. A third party training team may be exactly what you need: a team of experts can come in to monitor how your F&I department works with customers and analyze their every move. Your managers are there to watch and learn, seeing things handled in real-time.
Where to Find Quality Training
Here at Dealership Development. Inc., we have the right experts, with the right skills, right now. We can work on-site or through seminars. Our On-site training is to show your team how to handle a deal from start to finish. We work directly with your customers so your F&I staff will learn through observation, and then try our techniques out for themselves while we are there to guide them.
Our Income Development Program also teaches your staff how to stay compliant with all rules and regulations in their daily tasks. We will help you and your team find the right solutions rather than forcing you to continually act on hunches.
Since maintaining cash flow is your prime directive as a dealership, contact us today to learn more about our training programs.
Don't forget to ask about our aftermarket and F&I products.