Considering dealerships often differ only marginally from one another your employees are the biggest factor that determines whether you're ahead of the competition. This has become a major issue as it is estimated that inexperienced and untrained employees cost dealerships billions of dollars every year.
As stated in this recent article by Automotive News, hiring is one of the biggest struggles that all dealerships face, whether they are big or small. The article further indicates that this goes beyond simply finding a new candidate. Retention is an integral part of hiring that dealerships have traditionally overlooked and as a result a great deal of money is being lost annually on "wasted search and training expenses; inexperienced sales staff; lack of continuity with customers; and, ultimately, lost vehicle sales."
To illuminate this point Ted Kraybill, president of ESI Trends, a consulting firm that conducts the annual NADA Dealership Workforce Study states that average sized dealerships with a head count of 70 people lose roughly $500,000 gross profit annually due to employee turnover.
To combat this issue many dealerships are turning to companies that specialize in recruiting and training, such as Dealership Development Inc. Doing this allows a dealership to cut their own hiring costs and guarantee their new hires are properly qualified and trained for their positions—resulting in increased employee retention.
We at Dealership Development have provided recruiting and training to dealerships since 1989. Thanks to our extensive experience, we are familiar with the issues your dealership is facing and we're prepared to help you ensure the steady growth for your business by locating ideal employees and providing the training they need to be successful.
Follow the link below for more information regarding our recruiting program.