Dealership Development, LLC Blog

Establish Training by the Skills Your Sales Team Needs for Success

Training your sales team regularly will not only help them develop the knowledge and skills they need for success, but it's also a way to keep them engaged and inspired. Not only will regular training improve your sales team's performance, but you are also showing your staff you care about them and their success. Ultimately, their success is your dealership's success.

Staying in touch across a dealership can be a real trial at times, but it doesn't have to be. The F&I and sales desk in particular have a habit of stepping on each other's toes, and making each other's jobs just that little bit harder, but they don't have to either. There are a few excellent dealership solutions to stop this from happening, and make sure that it doesn't happen again.

In order to make sure your sales team is serious about making your dealership successful they need to be armed with the right tools. The following are a few training tips that will get your team motivated to sell, retain customers, and upsell contracts while adding some value to your business.

A Listener Is a Closer

A sense of hearing is the most important sense a salesperson can cultivate. They need to listen to the customer and not just 

Vehicle service contracts or VSCs give car owners peace of mind. These contracts are valuable commodities that protect used vehicle owners against the inevitable cost of repairs that life and the road will throw their way. So what are the specific benefits of signing a VSC?