It's Not Just Price, It's the Customer's Total Experience
If you know your automobile prices are competitively priced, are your customer relations and support services the best they can be? It's not just the price of an automobile that brings business into an automobile dealership, as reported on V12.
Topics: Competitive Advantage
Spend Monday, and Save Money, Making Your Customers Top Priority
An important concept to consider developing is putting more time and effort into keeping your current customers happy and satisfied. You may find your dealership saving money, targeted for marketing, if you consider how a Forbes article perfectly states it. "It costs more to get new customers than it does to keep the ones you have."
Topics: Customer Retention, Dealership Customer Retention, Customer Loyalty, lifelong clients, Competitive Advantage
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