Staying in touch across a dealership can be a real trial at times, but it doesn't have to be. The F&I and sales desk in particular have a habit of stepping on each other's toes, and making each other's jobs just that little bit harder, but they don't have to either. There are a few excellent dealership solutions to stop this from happening, and make sure that it doesn't happen again.
Working Together: Sales Desk and F&I Department
Topics: Best Practices, Sales, Sales Development, F&I, Communication
Your finance and insurance (F&I) specialist is a very important member of your team. The knowledge to work with customers to develop the right finance and insurance plans takes significant education and practice. Hiring a fill-in F&I specialist allows successful dealerships to intercept potential disaster and keep working seamlessly in any event.
Topics: Dealership Staff, F&I Specialist, F&I