Your employees are the heart and soul of your business. If a customer comes into the dealership and has a negative experience with an employee, it can seriously hurt your company's reputation and may cause you to lose potential business.
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Topics: Recruiting, Dealership Staff, Employee Incentive Program, Promote From Within
Your finance and insurance (F&I) specialist is a very important member of your team. The knowledge to work with customers to develop the right finance and insurance plans takes significant education and practice. Hiring a fill-in F&I specialist allows successful dealerships to intercept potential disaster and keep working seamlessly in any event.
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Topics: Dealership Staff, F&I Specialist, F&I
Your staff is a vital part of your dealership. They are responsible for keeping customers happy, promoting valuable products, and completing the sales that keep your business profitable. Even when your dealership is thriving, there is always room for improvement. These tips can improve your dealership staff and make your company stronger.
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Topics: Dealership Staff, Sales Training, Employee Incentive Program, Sales Development
